Arlo|Smart Home Security|Wireless HD Security Cameras
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Alcky1
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The motion detector on one camera keeps going off....i have it set down to 1% and i still get email....and alerts. I have also turn the camera off and removed the battery.....i have had the Arlo pro system for about a month all good till today...any ideas?

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TomMac
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Guru

Alcky1 wrote:

The motion detector on one camera keeps going off....i have it set down to 1% and i still get email....and alerts. I have also turn the camera off and removed the battery.....i have had the Arlo pro system for about a month all good till today...any ideas?


Open and remove the battery.

Go to the settings for the PRO and use REMOVE DEVICE

replace battery

Bring back Camera as new ( will reset all to default )

 

Test again.... if trouble continues, contact Netgear Support

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jguerdat
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Also, make sure your sensitivity setting is the one in your modes/rules, not in Settings for motion detection testing.