Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

I can't add Arlo Q to "modes"

Reply
Discussion stats
  • 2 Replies
  • 2912 Views
  • 2 Likes
  • 3 In Conversation
Fabian43
Follower
Follower
I just added a Q to my in home setup. I had 3 Pro's that have been set up in modes "arm", "disarm", "geofencing", etc. So today after adding the Q, I tried to add it to the modes but it won't let me. I click on modes, then it shows My Devices and under that it shows "Arlo Base Station" and "Arlo Q" but they appear separate. The Q doesn't show up in the Base Station portion. Am I missing something?
2 REPLIES 2
steve_t
Master Master
Master

You'll have to add a rule to each mode that includes the Arlo Q

jguerdat
Guru Guru
Guru

The Q cameras are considered a separate system, just as would be the case if you had a second base station.  You currently can't mix systems in your modes.  There are posts in the Idea Exchange here that you can add kudos to for future consideration. The Statuses in there indicates it's being worked on but no timeframe.