Arlo|Smart Home Security|Wireless HD Security Cameras

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jalumbau
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Aspirant

I have a VMS4430-100NAS security camera system, which has been installed and working well on the same schedule for 3 months. Today, it began sending motion detection notifications during the unarmed portion of the schedule I setup (see screenshot of schedule attached). No changes have been made to the schedule in the last couple of months, so I don't know what would have caused this change in behavior all of a sudden. 

 

All cameras are running firmware version 1.092.0.17_25364. Hardware is H11


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jalumbau
Aspirant
Aspirant

here's a couple more screenshots


PNG image 3.png
jalumbau
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Aspirant
jguerdat
Guru Guru
Guru

Use a browser to check your modes and schedule for proper operation. Sometimes the app doesn't display right for some reason.

jalumbau
Aspirant
Aspirant

Just did - it looks right.


Screen Shot 2018-10-03 at 12.55.42 PM.png
jguerdat
Guru Guru
Guru

And the schedule is the mode that's currently selected? Try restarting the base to see if that helps. If not, you may want to remove the current schedule settings and redo them.

jalumbau
Aspirant
Aspirant

Yes, that's the right schedule.

 

I just disabled the schedule for a few minutes and re-enabled. Let's see if that helps.

jalumbau
Aspirant
Aspirant

To clarify, I changed the mode to 'disarmed', then changd it back to schedule a few minutes later.