Arlo|Smart Home Security|Wireless HD Security Cameras
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Installation, firmware update

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  • ‎2017-12-15 07:52 AM
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Ollkri
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‎2017-12-15 07:52 AM

Hi! I am new here and just have to install my Arlo Pro with two cameras. Works just fine untill the firmware update of the second camera. The arlo-app in my smartphonejust says like: "Update of fast software is in progress. Don´t power of the camera" but nothing more happens! What to do?

I am swedish so you may excuse my bad english.

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jguerdat
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‎2017-12-15 01:43 PM

Try using the power button onthe base to turn the base off and back on. Remove the battery from the camera and reinstall it. Does that help?

 

If not, remove the camera from Settings, My Devices and resync it normally.

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