Us

[Cdingma04]

I have an older model and want to start using it again but not sure if it us still supported 

VMS 3430

[StephenB]

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@Cdingma04 wrote:

I have an older model and want to start using it again but not sure if it us still supported 

VMS 3430

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That would be Pro cameras I think.

They are now end of life, but you can still use them.

[Cdingma04]

yes the cameras are 3030 but the system is VMS 3430 

Hope I can still down load the software - starting from scratch 

[StephenB]

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@Cdingma04 wrote:

yes the cameras are 3030 but the system is VMS 3430 

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3030 (with 4 CR132 batteries)?  Or 4030 (with a Lithium rechargable battery)?

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@Cdingma04 wrote:

Hope I can still down load the software - starting from scratch 

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Did you remove the cameras and base from your account when you took the cameras out of service?

If not, try using your old account.  You might not be able to onboard to a fresh account.