Arlo|Smart Home Security|Wireless HD Security Cameras

Re: I see you got rid of Flash, but once again an update breaks something else

Reply
Discussion stats
BobSquarePants
Aspirant
Aspirant
 
 

This is ridiculous! Paid all this money for a system I can't view on any browser.

StephenB
Guru Guru
Guru

@BobSquarePants wrote: Paid all this money for a system I can't view on any browser.

You can view 1080p or lower resolution in all the common browsers (including Chrome, FireFox, and Edge).  If you are using 2K or 4K you will need Edge for Windows, and it does require 4K HEVC hardware support on the PC.

 

If you provide info on what PC and browser you want to use, we can give you some more info on the steps.

zacken542
Aspirant
Aspirant

I get myVMS4230P yesterday and setup 1st today

but now I want to see live in My Firefox 74.0 (Win 10x64)

but get into a loop on installing Flash

I will NOT use Edge or Chrome

so what do I need to do ?

 

Sven Åke

mhouseco
Aspirant
Aspirant

Not sure what your issue with Chrome is, but the work around in Chrome is easier:

go to my.arlo.com, click the padlock, change the flash setting to allowed, close the pop up and reload the page.

 

In FF it is a little less reliable. The videos in the library always work for me, but live view is trickier. A couple seconds after you hit play for live view you will see a new box with two little bumps on top of it appear next to the padlock in the address bar. Click on that box as soon as you see it and let it do flash. Usually it works, but sometimes not, and you have to reload the page, relogin, and try again.

 

I don't know what we are going to do when all the browsers finally stop supporting the fleabag that is adobe flash. I hope Arlo is working hard on their replacement.

 

Cindys
Aspirant
Aspirant

it irritates me to have to do this every time but up to the left in the address line there is a icon that looks like a lego.  It's probably greyed out.  Click on it and chose "Allow".  Sometimes it stays, most times it greys out again.   I have Firefox and that's the way I do it. 

zacken542
Aspirant
Aspirant

I have NO problem using Chrome, but use it for other things

in Firefox I dont know what you mean "looks like lego"

arlo_ff.jpg

so please tell what to do

 

Sven Åke

richardgtaylor
Aspirant
Aspirant

the fix for the flash player is only temporary.  you must do this every time.    what with Arlo, adobe, Microsoft a bunch of slugs. 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
zacken542
Aspirant
Aspirant

"you must do this every time."

Yes that's Ok

But whats do I need to do ?

 

Sven Åke

StephenB
Guru Guru
Guru

@zacken542 wrote:

in Firefox I dont know what you mean "looks like lego"

arlo_ff.jpg

 


You won't see the "lego" until after you get the flash error on the screen.

 

It will look like this:

lego.png

zacken542
Aspirant
Aspirant

Thanks Now I got It

I did not think anyone still was using Flash!

 

Sven Åke