Honestly don't buy Arlo products, they are crap

[Simonebruno]

Honestly stay away, unluckily I bought 4 Arlo pro cameras with two bases Two batteries died, the charger died, I also bought a solar panel, which, of course, is crap as well, it broke as well and the support won't respond. Try Nest, they are very good cameras, at least the have Google behind. I have one and is perfect. Or Ring I have one as well.. no problems so far. SImone

[Simonebruno]

And of course the support chat is not working... again.....

[ShayneS]

Hi @Simonebruno

Have you tried contacting customer support by phone? What is the issue you are experiencing with the chat option? I have provided the direct link to support here. - Arlo Tech Support

[Simonebruno]

Yes, of course, I tred everything.

Support told me to send back the crappy solar panel, but I am in Colombia now and from here, sending back the panel is more expensive than the cost of the panel itself.

I proposed I would send it back to Arlo in Europe, as in May I will be there.

They said is impossible.

They also said that I will be out of warranty at that time, as it is one year.

So, I decided to destroy the panel in a video and post it everywhere, stay tuned.