Arlo|Smart Home Security|Wireless HD Security Cameras

How to Add Activity Zone to a Custom Mode?

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evillama Initiate
Initiate
I've read the articles on this forum where Activity Zones are not working, and the "possible" solution being to create a Custom Mode, different than the standard "Armed" mode.
 
My problem is, when I go to Add Mode and through all the settings, I can't find where to select the Activity Zones that I created?

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Can someone step me through this?
I do have a Smart Premier account.
Thanks.
Model: VMC4030 | Arlo Pro Wire-Free Camera

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Guru jguerdat Guru
Guru

It appears that the ability to choose which zones are active in a mode has been removed. Right now, if you have zones defined, they're all used.


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Guru jguerdat Guru
Guru

It appears that the ability to choose which zones are active in a mode has been removed. Right now, if you have zones defined, they're all used.

evillama Initiate
Initiate
Appears that way, but why wouldn't they 1) proactively inform customers of the feature removal, 2) place a notice on the configuration pages that it's not available anymore, and 3) remove (or disable) the Activity Zone feature as well?
Seems they need a better Customer Experience team to help make these decisions...