How do I go back to the previous firmware release on Arlo Pro?

[Aksel_F]

Since the Firmware update to 1.092.0.4_13099 my cameras have stopped detecting motion unless it is very close.  It was working perfectly before!  I look forward to your help.

[steve_t]

I think @JamesC was looking into this. In the meantime, stick your motion sensitivity for all cams back up to 100 and drop them down as you get false alerts til you find the sweet spot for detection

[JamesC]

Aksel_F,

Are you using the default Armed mode or a custom mode? Do you see any difference in behavior when using one or the other?

JamesC

[Aksel_F]

JamesC,

I am using the default setting, however, I have noticed that in Mode only the Arlo Base Station is displayed since the last update.  Everything was working perfectly before!

Aksel_F

[Aksel_F]

Steve_t

Thanks, I switched both cameras to 100% but no difference unfortunately.

Aksel_F

[JamesC]

Aksel_F,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC