Arlo|Smart Home Security|Wireless HD Security Cameras

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Aaron323
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In need of some help.

I had to reset some things and now I cannot add my Arlo Pro homebridge to my Apple Home (HomeKit).

It was set up before but now it gets stuck in the “discovering your devices” screen on the app and does nothing.

I’ve read about something called a “token” that seems to help others.

How do I have that sent to my base station?
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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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3 REPLIES 3
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Aaron323
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Aspirant
So far I have rebooted twice and I’m still stuck on the same screen in the app.

Could I be doing something wrong?
Aaron323
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Aspirant