Having trouble after I upgraded from the free service to premium today

[Pinpuller]

I added 3 cameras today and upgraded to the premuim service. Now on my iphone all cameras just stuck on getting status. On my desktop the only way I can get a live shot is to go into video settings.

[jguerdat]

Have you restarted the base?

[hokeysmoke]

The same thing happened to me today, although I did not upgrade my service.  It appears I can no longer get any live views from any of my 10 cameras using a browser (Chrome in this case).  I can still view live with my iPhone.  I don't know what happened, but it is very frustrating.

Edit: Edge works, but not Chrome.  Perhaps it has to do with the diminishing Flash support going forward.  Netgear needs to dump Flash ASAP.

[jguerdat · Accepted solution]

While I agree about moving to HTML5, there are multiple threads here about Chrome's recent disabling of Flash.  The Fix (TM) has been posted here for some time:

https://community.netgear.com/t5/Arlo-Pro/Arlo-Pro-cameras-will-not-stream-live-image/m-p/1333915#M1...