Arlo|Smart Home Security|Wireless HD Security Cameras
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Having problems with Arlo app not recognizing camera. Tried reinstalling and now can't get new app.

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chooper13
Aspirant
Aspirant

I have checked the boards and can't find an answer...

I have a samsung phone and go to the play store, the app store, amazon, everywhere and I CAN'T get an new app. I was just trying to figure out how to make my phone recognize my cameras and decided to delete and reinstall. I had no clue that the old app was going away. HELP! What do I do know? I can sign in on the computer but I don't carry that in my pocket 🙂

 

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michaelkenward
Sensei Sensei
Sensei

 

Arlo - Apps on Google Play

 

or the link from here?

 

Arlo | Support | Support Home

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime

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3 REPLIES 3
jguerdat
Guru Guru
Guru

There's a new update now available. There appears to have been a discontinuity between removing the old and adding the new app. Should be fine now.

michaelkenward
Sensei Sensei
Sensei

 

Arlo - Apps on Google Play

 

or the link from here?

 

Arlo | Support | Support Home

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
chooper13
Aspirant
Aspirant

Seems to work! Not sure why it wouldn't work last two days but it seems okay now. Thanks!