Arlo|Smart Home Security|Wireless HD Security Cameras

Have essential; can view image in base and get alerts but no recording. Other cameras ok

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kde
Aspirant
Aspirant

Have base vmb3010 older cameras work ok but essential doesn’t record. I do see the image but cant record it. Also get alerts.

Also noticed i only get about 30 days from battery vs the advertised 6 months. Pain having to climb ladder every month.

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StephenB
Guru Guru
Guru

The essential isn't compatible with your VMB3010 base - you must have on-boarded it to your home wifi.

To get cloud recordings you will need a subscription.  Your old cameras came with free 7-day cloud recordings, but newer cameras (starting with the Ultra in 2018) do not.

 


@kde wrote:

Also noticed i only get about 30 days from battery vs the advertised 6 months. Pain having to climb ladder every month.


Unfortunately Arlo (and it's competitors) are (IMO) overstating battery life.  

 

Without recordings it's tricky to figure out what you can do to improve it - generally that requires adjusting the field of view and/or the motion sensitivity.

 

In some locations the solar panel can help.  Or replace the camera with an XL, which has a much larger battery.