Netgear VMB3000 not powering up after power surge.

[mljamessail]

Had a power surge and now the base station won't power up! It is connected to a surge protector and there seems to be power at the plugin end of the adaptor. I have tried the reset, on/off switch and no lights!

[Streak2]

Do you have another 12v adapter that you can plug into the base to test it?

Do you have another 12v appliance that you can test the adapter with? 

Need to determine of its the adapter or the base that's gone faulty.

Have you tried bypassing the surge protector just to test?

[mljamessail]

I did check the adaptor with a tester and there was power there

[mljamessail]

Also, I tried another adapter that I know works and still nothing!

If I have to replace this base station I noticed that it is discontinued. Do you by any chance know what  can replace it with?

[StephenB]

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@mljamessail wrote:

Also, I tried another adapter that I know works and still nothing!

If I have to replace this base station I noticed that it is discontinued. Do you by any chance know what  can replace it with?

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All the newer bases would support your existing cameras.

The current bases are the VMB4500, VMB4540, and VMB5000.  The latter two are "smart hubs" - I'd suggest one of those two.

[Streak2]

See this article

https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

Pretty much any of the newer ones will work.

[mljamessail · Accepted solution]

Thank you for your advice

I'm just gonna bite the bullet and get a new one!

Thks

Mike