Arlo|Smart Home Security|Wireless HD Security Cameras

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jumpwing
Aspirant
Aspirant

Has anyone had their cameras recording disabled by thieves?  They were able to disable 2 cameras on 2 different systems on 2 different houses.   

3 REPLIES 3
TomMac
Guru Guru
Guru

have any more info as to specifics ?

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jumpwing
Aspirant
Aspirant

They were able to disable the recording portion on both systems.  I have replaced the camera with a different one and that camera started recording right away.  I took the disabled camera and put it near the base and the functions were restored.

JessicaP
Arlo Employee Retired

Make sure you don't have any grant access available to other users if you haven't set any up. And you can set up two-step verification in case they have access to your account: What is two-step verification and how do I set it up?