Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 4 Replies
  • 1472 Views
  • 1 Like
  • 2 In Conversation
Retired_Member
Not applicable

One of my Cameras has random video Glitches.

 

 

Please see shared video and tell me if this could be wireless interferance or a bad cam.

 

 

Cam is relativly new.

 

https://arlo.netgear.com/hmsweb/users/library/share/link/2CA27C2F2019645D_201903

4 REPLIES 4
TomMac
Guru Guru
Guru

Not the camera ,IMO,... interference it may be

 

Test on web and phone if able ( if used on web ) to see if it is related to any hardware/OS issues to eliminate those possibilities also

--------------------------------------
Morse is faster than texting!
--------------------------------------
Retired_Member
Not applicable

Im more confused.

 

 

If on My Windows 7 or Windows 10 pc glitch in web browser or download and try with media player, vlc, mphc.

 

 

 

However on my phone no glitch.

 

 

 

So what can I do to make sure videos play on pc?

Retired_Member
Not applicable

More confused.

 

 

It seems this video glitches in flash on a web browser.

 

 

Glitches in Windows Media Player, VLC, MPCH but then if I use Quick Time it doesnt glitch.

 

 

this is odd.

TomMac
Guru Guru
Guru

To be honest... don't know why your having issues with glitch, but at least you have narrowed down the reason.

 

I would if you have time, send the info off to Arlo... if may be some of the prgms are reading the metadata/file headers wrong. I do know this was an issue in past with some players

--------------------------------------
Morse is faster than texting!
--------------------------------------