Arlo|Smart Home Security|Wireless HD Security Cameras
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Psv2363
Aspirant
Aspirant
For the past couple weeks while viewing my one camera there are several small green dots that come and go on the picture. Does anyone know what this may be cased from?
9 REPLIES 9
jguerdat
Guru Guru
Guru

Are they always in the same spot? Is there anything that may be a specular reflection or other artifact?

Psv2363
Aspirant
Aspirant
No they look like small green pixels moving on the screen.
jguerdat
Guru Guru
Guru

Not sure. Using the library to view a video when this happens, use the Share icon to share a link to it and post it here.

Psv2363
Aspirant
Aspirant
Its during live viewing.
jguerdat
Guru Guru
Guru

You can manually record during live viewing.

JamesC
Community Manager
Community Manager

Psv2363,

 

It sounds like this could be interference causing the distorted image. Try a different camera in the same location to see if you get the same results.

 

JamesC

Psv2363
Aspirant
Aspirant
No they move all over the screen flickering on and off. I tried to take a still shot and recording but they don't show up on either of those.
steve_t
Master Master
Master

Signal interference for sure

Psv2363
Aspirant
Aspirant
I was hoping you would say that. I am going to relocate the camera and see what happens . Thanks for the help.