Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Getting small green dots while viewing my one camera

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Aspirant
Aspirant
For the past couple weeks while viewing my one camera there are several small green dots that come and go on the picture. Does anyone know what this may be cased from?
Model: VMC4030| Arlo Pro Wire-Free Camera
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Guru Guru
Guru

Are they always in the same spot? Is there anything that may be a specular reflection or other artifact?

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Aspirant
Aspirant
No they look like small green pixels moving on the screen.
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Guru Guru
Guru

Not sure. Using the library to view a video when this happens, use the Share icon to share a link to it and post it here.

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Aspirant
Aspirant
Its during live viewing.
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Guru Guru
Guru

You can manually record during live viewing.

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Community Manager
Community Manager

Psv2363,

 

It sounds like this could be interference causing the distorted image. Try a different camera in the same location to see if you get the same results.

 

JamesC

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Aspirant
Aspirant
No they move all over the screen flickering on and off. I tried to take a still shot and recording but they don't show up on either of those.
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Master Master
Master

Signal interference for sure

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Aspirant
Aspirant
I was hoping you would say that. I am going to relocate the camera and see what happens . Thanks for the help.