Arlo|Smart Home Security|Wireless HD Security Cameras

Getting copies of recordings after 7 days

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Zapappy
Follower
Follower

Hi there, 

is one able to get copies of recordings after the 7 day cloud storage period or is one SOL?

 

Thanks.

4 REPLIES 4
TomMac
Guru Guru
Guru

If you are on the basic level of 7 days, sorry but you are as you thought ....SOL

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jguerdat
Guru Guru
Guru

You _may_ be able to gain access but upgrading your subscription temporarily.  There have been mixed results doing so - I was able to see all of my previous days' videos.  Others haven't.

steve_t
Master Master
Master

I'm sure someone said they upgraded their subscription to 30 days and suddenly all of the old recordings they thought were deleted showed up. As above YMMV. 

TomMac
Guru Guru
Guru

Yes, steve... it has happened, but other times not... so you guess is as good as mine.

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Morse is faster than texting!
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