Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I want to use geofencing with two devices, my wif's phone and mine. Both are added to the account and access granted permanently to GPS. Now the issue is that geofencing only reacts to my status. So, when I am away the app shows that correctly. My wifi stays at home and the app also shows that correctly. However, the Arlo system arms in this case, which is not correct. It should only arm when we're both away. I tried to disable bot devices from the geofencing feature and saved. Then I enabled both devices again, this didn't solve the issue. I also checked if the app is allowed to use GPS all the time and this is the case. I also don't have any home schemes so this also can't be the issue?
What am I doing wrong?
I want to use geofencing with two devices, my wif's phone and mine. Both are added to the account and access granted permanently to GPS. Now the issue is that geofencing only reacts to my status. So, when I am away the app shows that correctly. My wifi stays at home and the app also shows that correctly. However, the Arlo system arms in this case, which is not correct. It should only arm when we're both away. I tried to disable bot devices from the geofencing feature and saved. Then I enabled both devices again, this didn't solve the issue. I also checked if the app is allowed to use GPS all the time and this is the case. I also don't have any home schemes so this also can't be the issue?
What am I doing wrong?
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi guys,
I just disabled the geofence devices a second time and saved it. Then I added them both and saved it again and this seems to be working. The strange thing is that I already did that yeesterday (inclusing save) and then it didn;t work. However, when I did it yesterday we we're both at home. Now I did this when we were both away from home.
Solved.
I just disabled the geofence devices a second time and saved it. Then I added them both and saved it again and this seems to be working. The strange thing is that I already did that yeesterday (inclusing save) and then it didn;t work. However, when I did it yesterday we we're both at home. Now I did this when we were both away from home.
Solved.
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@SanderJ wrote:
My wifi stays at home and the app also shows that correctly.
Correction: My wife stays at home
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi guys,
I just disabled the geofence devices a second time and saved it. Then I added them both and saved it again and this seems to be working. The strange thing is that I already did that yeesterday (inclusing save) and then it didn;t work. However, when I did it yesterday we we're both at home. Now I did this when we were both away from home.
Solved.
I just disabled the geofence devices a second time and saved it. Then I added them both and saved it again and this seems to be working. The strange thing is that I already did that yeesterday (inclusing save) and then it didn;t work. However, when I did it yesterday we we're both at home. Now I did this when we were both away from home.
Solved.
Related Labels
-
Apple HomeKit
1 -
Arlo Mobile App
376 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
90 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,189 -
Discovery
1 -
Features
209 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,403 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,209 -
Videos
1
- « Previous
- Next »