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unhappyarlouser
Tutor
Tutor
how do you remove a device that no longer exists from geofencing?

why does a current device show as unavailable in geofencing?

when emailing Arlo Support I get an error message saying the email form failed and to contact support. seems Arlo doesn't want to do support!!
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ShayneS
Arlo Moderator
Arlo Moderator

HI @unhappyarlouser

 

  Have you tried calling customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

wldrns1
Guide
Guide

I got same Message...Password supposedly didn't satisfy Arlo's Criteria. It was the same email/password I always used for years. Error message didn't say anything about 'Special Characters'. Support said create a new password via 'Forgot Password' and include a Special Character. I did and issue is resolved. No explanation as to what/why from Arlo. Arlo's operational style is bizarre! Error message didn't say anything about 'Special Characters'.

Also Support says you CANNOT REMOVE old devices from Geo.