- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
'If on Android, make sure to turn off "app optimisation" which basically puts the app to sleep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have noticed this same exact thing! It's driving me crazy. It worked flawlessly for several months, then out of nowhere, it decided to wait for me to log into the app so it can set the geofencing to away mode (and vice-versa).
It still works properly every so often, but not nearly as reliable as it used to be. I called in and their excuse was "it's a beta version, so it may not always work perfectly", I explained to them that it USED to work perfectly for several months, but they had no further explanation.
By the way, I'm running it on an iPhone 6S with the latest software, and all my Arlo stuff is updated as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
'kudos' Steve...
for those on Nougat, it's a bit harder to find:
go to settings, then apps, click on the 3 dots at top right,, click on configure apps, special access, and then "ignore optimizations"
i've clicked on arlo, and also on " location services " to stop both of them going to sleep in background...
will test and report back !
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What does that mean it is on Beta mode? Like a better Arlo version is coming out? What's the solution for now? Just continue to remember to log in?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Beta means that the software is still in it's development stage. We are essentially the testers for NetGear. Once the software is considered "reliable", then a regular version of the software is put out.
For now, I don't think there is any real fix other than logging in etc. Maybe the folks at Netgear can chime in and answer that for us.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yeebee29, Up4speed
For Geofencing to work, be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.
If you are having trouble with this, consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again.
JamesC
-
Apple HomeKit
1 -
Arlo Mobile App
342 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
81 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,180 -
Discovery
1 -
Features
202 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,396 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,137 -
Videos
1
- « Previous
- Next »