Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Geofencing issues

Reply
Discussion stats
  • 3 Replies
  • ‎2018-02-04 05:07 PM
  • 1436 Views
  • 0 Likes
  • 3 In Conversation
Woody41
Aspirant
Aspirant
‎2018-02-04 05:07 PM

I have 4 Arlo Pros setup around my house, Using my account I have setup the mode for Geofencing to limit the alerts I get when I am at home.

However one of the cameras still sends me alerts even when I am at home and my mobile device is within the Geofencing boundary.

When I do l leave the Geofencing area I am not getting any alerts for the other cameras when movement is detected.

 

Your support would be much appreciated.

Labels:
0 Likes
Reply
Message 1 of 4
1,436
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2018-02-04 05:49 PM

What modes are used for GF Home and Away? Are they custom modes?

0 Likes
Reply
Message 2 of 4
1,431
Woody41
Aspirant
Aspirant
‎2018-02-04 06:03 PM

Away mode is set to Armed and Home mode is set to Disarmed

0 Likes
Reply
Message 3 of 4
1,424
TomMac
Guru Guru
Guru
‎2018-02-05 04:55 AM

Use REMOVE DEVICE on the troubled cam and bring it back as new... this will rebuild the Armed/disarmed mode

 

 

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 4 of 4
1,402
Discussion stats
  • 3 Replies
  • ‎2018-02-04 05:07 PM
  • 1437 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.