Arlo|Smart Home Security|Wireless HD Security Cameras
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Cam sync after router reset

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Danmark
Aspirant
Aspirant

have 2x Pro and 1x Pro2

 

For other reasons I had to reset internet/router, after that, the Pro 2 re-connects without any problem, but my 2x Pro's are still offline....

I have not yet re-started the base station.

Have read similar threads about the sync problems after power outage, but cannot figure out what should be the difference in sync of the Pro 2 and Pro.....!?

In any case, it should be possible to restart the base remotely ?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

Since some cameras are working, your base is, too. Use Settings, My Devices, your base, Restart button at the bottom.

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3 REPLIES 3
jguerdat
Guru Guru
Guru

Since some cameras are working, your base is, too. Use Settings, My Devices, your base, Restart button at the bottom.

steve_t
Master Master
Master

You can restart the base remotely but if the Pro cameras have been offline for a few days, they may have depleted their batteries. Is the system a long way away from you?

Danmark
Aspirant
Aspirant

the re-boot did the trick - Thx.