EOL Offer Code Lost

[rvdnsx]

My Arlo Secure trial expires soon but I lost my email for my EOL offer code for 75% off for a year.  Is there any way to retrieve it?

[JamesC]

rvdnsx,

If you're eligible for the offer, you should be able to visit this form and retrieve a code: https://www.arlo.com/en-us/eol-offer-form.html

JamesC

[rvdnsx]

I used that link, received a code, and it does not work.

[JamesC]

rvdnsx,

Are you seeing an error message? Are you able to provide a screenshot of the result?

JamesC

[rvdnsx · Accepted solution]

I got it to finally work.  Apparently you need to remove all the hyphons in the code and make all the letters lower case in order for it to accept the code.