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EOL Offer Code Lost

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rvdnsx
Aspirant
Aspirant

My Arlo Secure trial expires soon but I lost my email for my EOL offer code for 75% off for a year.  Is there any way to retrieve it?

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rvdnsx
Aspirant
Aspirant

I got it to finally work.  Apparently you need to remove all the hyphons in the code and make all the letters lower case in order for it to accept the code.

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JamesC
Community Manager
Community Manager

rvdnsx,

 

If you're eligible for the offer, you should be able to visit this form and retrieve a code: https://www.arlo.com/en-us/eol-offer-form.html

 

JamesC

rvdnsx
Aspirant
Aspirant

I used that link, received a code, and it does not work.

JamesC
Community Manager
Community Manager

rvdnsx,

 

Are you seeing an error message? Are you able to provide a screenshot of the result?

 

JamesC

rvdnsx
Aspirant
Aspirant

I got it to finally work.  Apparently you need to remove all the hyphons in the code and make all the letters lower case in order for it to accept the code.