Arlo|Smart Home Security|Wireless HD Security Cameras
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Becky300
Follower
Follower

I have attempted several times to download the new app. I think it worked, but I did not receive any kind of confirmation that the download was successful. How do I know if it downloaded ok?

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jguerdat
Guru Guru
Guru

You can check the version of the installed app using Settings, About or in the phone settings for the app and compare to what's listed in the app store as well as what is posted in the Firmware Release Notes section here.

 

FWIW, it should install by itself if using the appropriate app store, just as with any other app. You don't just download it - the phone should be installing it.

Cherylajacobsen
Aspirant
Aspirant
When I go to the App Store and try to download it just says open and takes me to my Arlo??
StephenB
Guru Guru
Guru

@Cherylajacobsen wrote:
When I go to the App Store and try to download it just says open and takes me to my Arlo??

Ok.  What version of the app are you running?