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Downloading new Arlo app. I think it worked but need to confirm? How do I know if it downloaded ok?

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  • ‎2019-09-24 03:08 PM
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Becky300
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‎2019-09-24 03:08 PM

I have attempted several times to download the new app. I think it worked, but I did not receive any kind of confirmation that the download was successful. How do I know if it downloaded ok?

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jguerdat
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‎2019-09-25 06:30 AM

You can check the version of the installed app using Settings, About or in the phone settings for the app and compare to what's listed in the app store as well as what is posted in the Firmware Release Notes section here.

 

FWIW, it should install by itself if using the appropriate app store, just as with any other app. You don't just download it - the phone should be installing it.

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Cherylajacobsen
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‎2019-09-25 08:17 AM
When I go to the App Store and try to download it just says open and takes me to my Arlo??
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StephenB
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‎2019-09-25 08:20 AM
@Cherylajacobsen wrote:
When I go to the App Store and try to download it just says open and takes me to my Arlo??

Ok.  What version of the app are you running?

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