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Defective Arlo Pro camera Question

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EpicGod
Tutor
Tutor

I just purchased the Arlo Pro - 4 camera system. One of the camera's doesnt seem to want to power on. I went and took out the battery and put it into another Arlo Pro camera. That camera powers on fine. When I put back the battery into the questionable camera, same result. Blue light isnt turning on. Its definitely not the battery. Defective camera?

 

Thoughts?

2 REPLIES 2
steve_t
Master Master
Master

Definitely sounds like it. Have you opened a support ticket?

jguerdat
Guru Guru
Guru

Or return the system to the store and swap for another.