Connection help!

[cdias79]

Wondering if I need a new rechargeable battery? So, I have no connection on this one camera. When I press sync button NOTHING happens. When I plug a USB into the camera, the amber light flashes a few times then goes away. I've charged it all night and the next day still nothing. Do I need a new battery? Looks like its not holding  a charge at all. Nor can I sync, etc. HELP!

[jguerdat]

Contact Support using the Contact Support link at the bottom here. You can swap batteries between cameras to see if the issue follows the battery.

[JamesC]

cdias79,

Has this camera ever been synced in the past? What is the behavior of the camera after pressing the sync button while the camera is plugged in via USB?

JamesC

[cdias79 · Accepted solution]

Thanks Guys, Netgear is sending a new battery.