Arlo|Smart Home Security|Wireless HD Security Cameras
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hexrays
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Tutor
I have an Arlo Pro 2 camera without a battery plugged into wall power. I keep getting a charge fault message on my app which suggests to me to unplug power and plug it back in. Unplugging power and then restoring power does not seem to make a difference. The message keeps cropping up. The camera is working fine however.
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TomMac
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Guru

IOS or android

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hexrays
Tutor
Tutor
Android
jguerdat
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Guru

Verify that you're using the Arlo charger and that your firmware is up to date. If all is good, try removing the camera from Settings, My Devices and resync.