Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot view live stream but can view videos from library. Grant access can view fine.

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ashleyw137
Follower
Follower

I can video my library just fine but I cannot live stream anymore. My husband is on the shared access account and can view live stream just fine. I have restarted the base, deleted the app and everything. Nothing.. How can I fix this?

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jguerdat
Guru Guru
Guru

Have you tried both WiFi and cell service? Any difference? What phone and OS version?