Arlo|Smart Home Security|Wireless HD Security Cameras
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domisk
Aspirant
Aspirant

Hi,

I am in the other part of the country and one of the cameras are indicated need to update firmware (camera and base station). Trying via app but it just goes back to the same window in a few seconds and nothing changes. It is a crucial issue as now my camera is useless 😕

5 REPLIES 5
domisk
Aspirant
Aspirant
Found the bug. One needs to delete all saved videos on that camera before the update can take place. Seems like that works.
domisk
Aspirant
Aspirant
Still does not work unfortunately.
MyNGpro
Apprentice
Apprentice

Hello,

Simple solution just do restart remotely and once the system will go back online the software / firmware will be updated.

Good luck

domisk
Aspirant
Aspirant
Hi,
Sadly it did not work with restarting remotely.
domisk
Aspirant
Aspirant
Seems like after awhile it did the job. If everything is ok within an hour will accept the solution and be thankful for a quick responde 🙂