Arlo|Smart Home Security|Wireless HD Security Cameras
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Re: Can't set push notifications

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Aspirant
Aspirant

Hi... for some reason, some of my cameras won't let me set a push notification, only email???  Anyone else see this and have a solution?  Thanks!

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Aspirant
Aspirant

Yes me also since last app update here in Australia. I have contacted Netgear twice each time they deny any issues and get me to undertake extensive troubleshooting.

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Arlo Moderator
Arlo Moderator

@RobT7 @ianinaus

 

Are you having this issue on the web portal or the Arlo Mobile App?

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Aspirant
Aspirant

Ahhh... Thanks!  It doesn't work on the web portal, but I hadn't thought to try to Mobile app.  It works there.  Thanks again.

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Arlo Moderator
Arlo Moderator

@RobT7

 

Is this a custom mode you are having the issue with? Can you try and re-create the mode & test the push notification again.

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Aspirant
Aspirant

No, it was the standard "armed" one.

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Arlo Moderator
Arlo Moderator

Have you tried a different browser as well? I would like t try and find out if this issue occurs on all browsers or just one fro you?