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Re: Can't download new Arlo app on Iphone

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GracieBoxer
Follower
Follower

WTH going on here?  I can’t download and use the new and improved Legacy app via my iPhone 8+. I’ve tried everything, not my phone because I can download other apps.  Does anyone have a tech support phone number if one even exist?  Was going to add 2 more cams but now I’m not so sure.

Model: VMC4030 | Arlo Pro Wire-Free Camera
TomMac
Guru Guru
Guru

https://www.arlo.com/en-us/support/contact.aspx

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dukedahlin
Aspirant
Aspirant

I can't download the new Marlo app on my iPhone 10.  I tried everything.  Help.

Model: VMC4030 | Arlo Pro Wire-Free Camera
ShayneS
Arlo Moderator
Arlo Moderator

Hi @dukedahlin

 

Have you checked in the App store on your iPhone? You can try and reboot your phone as well. 

dukedahlin
Aspirant
Aspirant
Thanks! Once I deleted Arlo legacy, everything works! Thank you!
dukedahlin
Aspirant
Aspirant
I did. It didn’t work. I had 2 Arlo apps on my iPhone. Once I deleted the Arlo legacy app, I didn’t have to make any other adjustments. I don’t know why this worked. But glad it’s over. So frustrating. Best!
dukedahlin
Aspirant
Aspirant
Thanks!