Arlo|Smart Home Security|Wireless HD Security Cameras

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Tommy63
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So a few weeks ago, my Arlo app did an automatic update and now I have all

of these trial services (that will require a paid subscription in a few days)  I didn’t want. I want my old app back. I tried to add a camera today that would take

me to 6 cameras, and the app said a paid subscription is required to add the camera. So in 2 more days, do I have to sign up for a paid subscription to use my system, or can I continue to use my 5 Arlo Pro cameras? Yes I know it’s an older system, but it works great and I don’t want to replace a good working system.

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StephenB
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@Tommy63 wrote:

So a few weeks ago, my Arlo app did an automatic update and now I have all

of these trial services (that will require a paid subscription in a few days)  I didn’t want.


When the trial expires, the account will revert to using the free 7-day cloud storage you had before.

 


@Tommy63 wrote:

I tried to add a camera today that would take

me to 6 cameras, and the app said a paid subscription is required to add the camera. 


7-day cloud storage has always been limited to accounts with 5 or fewer unsubscribed cameras.  So adding a 6th camera will require at a single-camera sub to keep the free storage for the existing cameras.

 


@Tommy63 wrote: I want my old app back.

Everyone will end up on the "Feed" interface - Arlo began migrating people to it a couple years ago.

 

Arlo won't migrate you back (and even if it did, it would only be tem

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StephenB
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Guru

@Tommy63 wrote:

So a few weeks ago, my Arlo app did an automatic update and now I have all

of these trial services (that will require a paid subscription in a few days)  I didn’t want.


When the trial expires, the account will revert to using the free 7-day cloud storage you had before.

 


@Tommy63 wrote:

I tried to add a camera today that would take

me to 6 cameras, and the app said a paid subscription is required to add the camera. 


7-day cloud storage has always been limited to accounts with 5 or fewer unsubscribed cameras.  So adding a 6th camera will require at a single-camera sub to keep the free storage for the existing cameras.

 


@Tommy63 wrote: I want my old app back.

Everyone will end up on the "Feed" interface - Arlo began migrating people to it a couple years ago.

 

Arlo won't migrate you back (and even if it did, it would only be tem

Tommy63
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For now 5 cameras it is, for what I need the cameras for 7 day storage works just fine.