Can’t activate my camera without paid subscription

[Jagco]

I recently sold my old house and reset my old arlo pro system and install to the new house, I couldn’t activate my camera and require the paid subscription to use it, I did not pay or subscribe before, why is that? Can I install it without the subscription?

[StephenB]

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@Jagco wrote:
I recently sold my old house and reset my old arlo pro system and install to the new house, Can I install it without the subscription?

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Yes, you should be able to install it w/o a subscription.

It sounds like you are using a new account - is that correct?  If so, did you remove the cameras and base from the old account?

FWIW, you could have just moved the equipment and kept on using the old account.