Arlo|Smart Home Security|Wireless HD Security Cameras

Can't access the live streaming from iPhone

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sallyv
Follower
Follower

The last few days, after working fine for several months, I am getting my motion notifications on my cell phone, but when I go to see the live streaming view, I get taken to a login page and when I try to log in, I get the message "An SSL error has occurred and a secure connection to the server cannot be made".  I haven't changed anything, so any idea what might be happening?

 

4 REPLIES 4
jguerdat
Guru Guru
Guru
Try reinstalling the app and restarting the phone.
JamesC
Community Manager
Community Manager

sallyv,

 

Are you still seeing the same behavior after following the suggestions above? Please let us know.

 

JamesC

dankn
Aspirant
Aspirant

I am seeing the same thing today after a brand new install over the weekend.   I also can not view live from a PC just logging onto the site.   It was working fine over the weekend.

JamesC
Community Manager
Community Manager

dankn,

 

What browser are you using on the PC? I have tested live streaming and did not have any issues.

 

JamesC