Arlo|Smart Home Security|Wireless HD Security Cameras

Can't access Mode on PC, camera dropping offline

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jeross
Aspirant
Aspirant

An absolute nwaste of money.

I should have got a hard wired system. 

It would have been a darn sight cheaper than what I have forked out for this system.

Now I can't even access Mode on my computer and I have a Pro that keeps going off line even though it is charged.

I even made the mistake of buying a solar panel. The camera that it is hooked up to is the one that keeps going off line and wont even charge up using normal power.

Not very happy

Jane

 

1 REPLY 1
JamesC
Community Manager
Community Manager

jeross,

 

How far away from the base station is the camera that is dropping offline? It could be an issue due to interference or poor signal strength due to range. Try (temporarily) relocating the camera close to the base station to see if you still experience the same issue.

 

What is preventing you from accessing Modes on your computer? What are you seeing that is indicating an issue?

 

JamesC