Can I keep my free clould 7 day storage?

[ccastr50]

I noticed the iPhone/iPad Arlo app changed and is now confusing.  I have a VMB3010r2 base station and 2 Arlo Pro cameras from 2016 and get 7 days of free clould storage.  I noticed the app now says I am on a "Secure Trial".  I called Arlo support and asked what happens when the trial ends next month and I don't sign up for it.  They said I will still have the 7 day free clould storage.  Just wanted to check the community and see if that answer is accurate.  Thank you, Carl

[StephenB · Accepted solution]

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@ccastr50 wrote:

I noticed the iPhone/iPad Arlo app changed and is now confusing.  I have a VMB3010r2 base station and 2 Arlo Pro cameras from 2016 and get 7 days of free clould storage.  I noticed the app now says I am on a "Secure Trial".  I called Arlo support and asked what happens when the trial ends next month and I don't sign up for it.  They said I will still have the 7 day free clould storage.  Just wanted to check the community and see if that answer is accurate.  

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Your cameras are end-of-life, and Arlo has warned owners of legacy cameras that it is possible that features could break over time (and not be fixed).   That said, the answer from support is accurate.

[ccastr50]

Thank you for confirming.  I really appreciate it.