Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Can I have Arlo Pro Base Station and 'Classic' Arlo Base Station on one Arlo account?

Reply
Discussion stats
  • 2 Replies
  • 773 Views
  • 0 Likes
  • 2 In Conversation
2112
Guide
Guide

Hi

 

I have one Arlo account with one Arlo base station.   I've purchased a Arlo Pro set with a Base Station VMB4000.

 

Do I need to create a new Arlo account to set up this set of 3 Arlo Pro cameras?

Initially I was able to add the VMB4000 to the same account with the VMB3000.  But now I am receiving an error that I exceed my number of cameras.  

Is there a work around to keep these on the same account?

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

How many cameras did you have initially? The free plan is for 5 total cameras. The number of bases has no bearing.

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

How many cameras did you have initially? The free plan is for 5 total cameras. The number of bases has no bearing.

2112
Guide
Guide

Thanks.  You've answered my question.  The true issue was the number of cameras.