Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras detect motion but video footage is frozen or showing white screen. Help?

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Brian90
Follower
Follower

My cameras are detecting motion but when i go to view the video footage it’s frozen or white screen can you plz help thank you

2 REPLIES 2
Streak2
Master Master
Master

I would start by rebooting your base.

What are your actual Internet up/download speeds?

jguerdat
Guru Guru
Guru

Also, what device and OS?