Camera picture is stuck zoomed in

[rtduffett]

My camera will not zoom back to original size

[ShayneS]

Hi @rtduffett

Can you provide a bit more detail regarding this issue you are experiencing?

Do you happen to have a screenshot of this as well?

[TonyTur]

Yes mine are stuck zoomed in also, so frustrated, im furious.

[ShayneS]

Hi @TonyTur

Does this occur on the web browser as well as the Arlo app?

[TonyTur]

I turned auto zoom and tracking on and then turned it off on each camera and that fixed the issue.