Arlo|Smart Home Security|Wireless HD Security Cameras

Camera not recording

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Usmcvet
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All my cameras but one are recording video and putting it in library but one. I originally changes it to not record through settings but have changed it back. I get push alerts but to emails either for that camera.

I have tried changing and saving settinga multiple times with no luck.

It senses the motion and I have also just tried pulling battery then putting it back in.

Any thoughts?
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Usmcvet
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Hula_Rock
Prodigy Prodigy
Prodigy

Try removing the camera via the app, then resync it with the base station..... 

wcarring
Aspirant
Aspirant

I have the same problem with 1 out of 4 cameras. Tried the reset and still does not record all of the time. What next?

JamesC
Community Manager
Community Manager

wacarring,

 

Are you running a schedule? Is the affected camera Armed when attempting to detect motion and record? Check your mode/rules to make sure there is a rule telling the affected camera to record upon detecting motion.

 

JamesC

serghe
Guide
Guide

Same thing here. This morning all 4 didn't record anything. After a restart 3 starter working. Any solution to this? also no push notification.

 

JamesC - I use Armed mode all the time and everything is the way it always been.

JamesC
Community Manager
Community Manager

serghe,

 

There was an issue affecting some iOS users that has since been resolved. Are you still seeing this behavior?

 

Please let us know,

JamesC

serghe
Guide
Guide

No problems since then. All good for now.