Camera not recording

[Zakir]

One my camera is not recording, but I can see live

[StephenB]

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@Zakir wrote:

One my camera is not recording, but I can see live

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Can you confirm that the camera is a pro (and not a newer model)?

Can you make a manual recording while livestreaming?

[Zakir]

hi , my camera is Arlo pro 2,

I am not sure how to do manual recording, I only see live streaming 

thanks

zakir khan

[StephenB]

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@Zakir wrote:

I am not sure how to do manual recording, I only see live streaming 

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When you start the livestream you'll see a target icon in the center bottom of the image.  Press that to start recording.  The center of the target will turn red.  Press it again to stop the recording.

[debidew]

I have the same issue with two of my cameras. I AM able to do a manual recording and see it in the library.

[debidew]

Please help me troubleshoot this problem. I am using Arlo Pro cameras. It is connected to base station, battery is fully charged, camera is turned on. I tried removing the battery and reinserting it. I did a hard reset of the camera and successfully reinstalled it. It shows live feed but will not record motion unless forced manually.  Firmware 1.092.2.1.0_9_120d8b7. Hardware H15. Thank you!

[Zakir]

Yes, It worked manually, still my issue is not resolved,  as I said my camera is Arlo pro2,  camera is not recording . Pls advise the solution 

[StephenB]

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@Zakir wrote:

Yes, It worked manually, still my issue is not resolved,  as I said my camera is Arlo pro2,  camera is not recording . Pls advise the solution 

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Have you checked the camera rule in the mode(s) you use?