Camera not recording to Library

[FrankKooz]

One of my cameras isn't saving to the library anymore. What can I do to fix this?

[62Hemi]

All my camera’s have stopped recording, I had one replaced about two weeks ago now all have stopped, tried restarting modem and cameras still no good, wifi is good?

[jguerdat · Accepted solution]

Try rebooting the base and reinserting the camera(s) battery. Also verify that the proper mode is selected and configured properly.

[Jetbootjack]

I am no longer getting any videos too - I get alerts, but no video recordings in the library (despite a notification tag).

Looks like it stopped about five days ago (26th January).

I have rebooted the system and all the cameras, but nothing has changed.

I am in the UK and all my recording is done locally.

Anyone have any idea what the best steps to take are?

sTeVE

[ShayneS]

Hi @Jetbootjack

  Please contact the Support Team to further investigate this issue. I have provided the link here: Arlo Tech Support

[FrankKooz]

This worked for me, Now all the cameras are saving to the library.

Thanks