Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 3 Replies
  • 619 Views
  • 0 Likes
  • 2 In Conversation
wrighty57
Aspirant
Aspirant

Hi everyone,

Got a small problem with my camera sited on drive my keep getting message on phone when I look at camera saying incompatible charger has been detected but its a Arlo solar panel ?

 

Arlo VMA4600 and Arlo Pro HD 720

3 REPLIES 3
jguerdat
Guru Guru
Guru

If checking the connections on both ends of the cabble doesn't help, use the Contact Support link at the bottom here.

wrighty57
Aspirant
Aspirant

Hi was working fine till today had a problem with the charging again says on app use a compatible product but it is an Arlo 

solar panel and cable ,Brand new straight out of box ?

jguerdat
Guru Guru
Guru

Could be either the camera or the panel. Again, use the Contact Support link at the bottom here for a possible hardware problem.