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  • ‎2020-03-15 07:13 PM
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Bvr827
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‎2020-03-15 07:13 PM

When we plug the battery directly into our Arlo Pro or the charging station it doesn’t charge. No lights come on either way. Please reach out in your earliest convenience.

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TomMac
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‎2020-03-16 06:44 AM

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

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michaelkenward
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‎2020-03-16 04:39 AM
@Bvr827 wrote:
When we plug the battery directly into our Arlo Pro or the charging station it doesn’t charge. No lights come on either way. Please reach out in your earliest convenience.

Do you know that the USB adapter is OK?

 

A seriously flat battery may take some time to revive.

 

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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TomMac
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‎2020-03-16 06:44 AM

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

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