Battery not charging

[Bvr827]

When we plug the battery directly into our Arlo Pro or the charging station it doesn’t charge. No lights come on either way. Please reach out in your earliest convenience.

[michaelkenward]

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@Bvr827 wrote:
When we plug the battery directly into our Arlo Pro or the charging station it doesn’t charge. No lights come on either way. Please reach out in your earliest convenience.

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Do you know that the USB adapter is OK?

A seriously flat battery may take some time to revive.

[TomMac · Accepted solution]

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do