Arlo pro takes long to view live

[Ematt1996]

Camera takes a very long time to turn in for live view

[ShayneS]

Hi @Ematt1996

  May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

[Ematt1996]

Hi, I tried turning the camera off and re installing camera.

[ShayneS]

Hi @Ematt1996

Does this occur on the web browser & Arlo app? If only the app, I would suggest to try & remove > Re-install the app and test again.

[Ematt1996]

Ok thanks. I will try that tomorrow. Working now. I will keep u posted. Thanks again.

[Ematt1996]

Sorry for the late reply. It’s still doing the same thing.

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support