Battery damage

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Gmermaid
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Follower

I recharged the battery as usual and my Camara would not connect . I pulled the battery out and it seems it caught fire at some point 

2 REPLIES 2
Edinburgh_lad1
Master
Master

Are you sure you're using the original battery that came with the camera? There are lots of fakes being sold on eBay and such - because Arlo no longer make batteries for Pro/Pro 2 cameras - but misleadingly being marketed as 'original'. I had unwittingly bought one myself but Brooke was then kind enough to check its serial number to confirm it's a fake. I now use it for testing only and I don't leave it unattended when charging. You can find some old new stock Pro/Pro 2 batteries in original packaging but there are very few of them and cost a pretty penny. 

BrookeN
Arlo Moderator
Arlo Moderator

@Gmermaid I sent you a dm, please respond to that at your earliest convenience. 

 

@Edinburgh_lad1 thank you, it was my pleasure to help.